If you can’t make it to the dentist, teledentistry can be a helpful option. Teledentistry, or virtual dentistry, enables dentists to consult and offer advice to you through your phone, text messages, videoconferencing software or smartphone applications.
Teledentistry allows dental offices to provide you with care and diagnoses when on-site visits are limited or not possible.
With teledentistry, you and your dentist can discuss and address your problems to determine if you need to schedule an in-person visit.
With some virtual dentistry tools, you can even receive expert advice without an appointment by sending in photos or written questions for the dentist.
Teledentistry can be a great way to consult with a dentist when an in-office visit isn’t possible. Teledentistry may be especially useful for:
Dentists can determine through consultation whether or not you have an emergency dental problem, and they can provide instructions on how to treat certain conditions.
If you have a cracked or chipped tooth, soft tissue lesion (bump), small cavity, jaw pain or similar non-emergency condition, a virtual dentistry consultation through phone or video may work for determining next steps. If you need urgent treatment, you will likely need to schedule an onsite visit.
When it comes to your oral health, there’s no real substitute for in-person interaction with and examination by a dentist. And teledentistry often places the burden on the patient to explain problems. An in-person examination of your mouth is still the best way for a dentist to evaluate problems and determine the best next steps.
Once you’ve decided you’d like to use teledentistry, take these steps:
If you’re covered under a Delta Dental PPO™ or Delta Dental Premier® plan, you have access to two teledentistry platforms:
If you’re looking for a quick diagnostic report, Toothpic is a photo-based platform that will let you submit a few photos of your mouth anywhere, anytime and hear back from a Delta Dental dentist within 24 hours.
Just use your electronic device (computer, smartphone or tablet) to answer a few questions about your dental health and snap a few pictures of your teeth and gums. Toothpic will connect your case to a dentist who will provide personalized treatment recommendations.
If you have more urgent needs or you want to speak with a Delta Dental dentist in real time, Virtual Consult is a video-based tool that lets you schedule a virtual appointment. The dentist will speak to you about your needs and concerns, guide you through an exam of your mouth and can even prescribe medication if necessary.
Last updated December 1, 2022
The oral health information on this website is intended for educational purposes only. Always consult a licensed dentist or other qualified health care professional for any questions concerning your oral health.