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Resources for dental insurance brokers and agents

Find the information you need to sell individual and family plans to your clients.

Our individual and family plans give your clients coverage that fits their budget and needs from a dentist they can trust. With instant online quotes and a dedicated broker support team, Delta Dental is your oral health partner.  

We have resources available for you and your clients to help them pick the right plan for their needs. Note that these resources are for appointment and plan offerings in AL, CA, DE, FL, GA, LA, MD, MS, MT, NV, NY, PA, TX, UT, WV and DC only.

Resources for dental brokers and agents

Plan brochures

Download plan brochures¹ by state to share with your individual clients.

 Alabama
 California (English)   |    California (español)
 Delaware
 Florida (English)   |    Florida (español)
 Georgia
 Louisiana
 Maryland
 Mississippi
 Montana
 Nevada
 New York (English)  |   New York (español)
 Pennsylvania
 Texas (English)  |    Texas (español)
 Utah
 Washington, D.C.
 West Virginia

Looking for Health Care Exchange (Marketplace) plans? Learn about marketing on-exchange plans.

Receive credit for your sales

Get credit for your sales by sharing your unique individual Delta Dental broker link in proposals, brochures, emails, social media and your website. This link connects your individual clients directly to our instant quoting and enrollment flow, automatically crediting you for the sale when your clients enroll online.
 

Find your unique broker link

Need to locate your unique broker link? Log in to your online account and select the Business information tab. Then, choose the Links section after your business information.
 

Broker booklets

Use these training booklets to learn about products, plan designs, rates and the options available in your state.

Any rate or plan changes are made annually for an August 1 effective date. Broker booklets will be updated before that date. Please check back periodically to ensure you have the most current information.

Webinars

Access our broker webinars to learn valuable information to help you sell individual plans.

  • Broker Resources webinar

    • Broker support options and online resource pages for brokers and members
    • Using the broker portal
    • Getting appointed and paid
  • Individual product overview webinar

    • Off-exchange individual plan comparisons and basics, including member perks
    • Member payments and fee frequency for each plan
    • Online resources for brokers and members
  • Member resources webinar

    • Reviewing the member online enrollment experience
    • How members can find plan details in their account
    • Navigating the dentist directory
    • Member discounts, perks and support resources
  • Marketing tools webinar

    • Unique broker link basics: what it is, how to find it and how to use it
    • Using marketing tools to sell individual plans
    • The basics of Delta Dental’s brand guidelines

Marketing materials

Find email and social media templates that you can use to promote Delta Dental individual plans to prospective or current clients. Use your unique individual plan link in the templates to earn commission for sales.

We've included how-to guides for both the emails and social media templates to make them easy-to-use.

 Social media templates (PDF, 531KB)

 Email templates and guide (ZIP, 602KB)

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    Explore our networks

    Discover what plans are available in your clients’ area. Remember to use your unique individual broker link when sharing quotes with your clients.

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    Need more help?

    The Broker Services team can help you get started and assist with additional questions about broker account updates, appointment status, and more. 

    producerservices@delta.org
    866-760-4080
    8 a.m. - 7 p.m. ET M - F

Quick links

Frequently asked questions for dental insurance agents

Have questions about selling Delta Dental plans to individual and families? Find answers here. For all broker FAQs, download the PDF.

Getting started

You can get registered/appointed and manage your account online using Delta Dental’s Broker Portal. Start by registering for Online Services and fill out some basic information to create an account. Once you’re registered, you can apply for appointment and update and manage account preferences and information.

Timing depends on how many states you’ve requested appointment in and the response times from each state’s Department of Insurance.

For questions about registration, appointment, commissions, products or enrollment, please email Delta Dental at producerservices@delta.org or call 866-760-4080.

Yes, you can start selling immediately in the states you’re appointed in once you receive your official email confirmation and your assigned broker number.

No, as long as you have an existing appointment with Delta Dental, you can also sell our plans for individuals in the states/entities for which you’ve received appointment.

Selling plans

You have access to discounts on products and services that promote a healthy and balanced lifestyle — from oral care to hearing aids and LASIK vision services. Find more details about member perks.

You may only sell in the states where you have already received an approved appointment. However, you can easily add more states by uploading additional licenses on the Broker Portal.

There are a couple ways to get credit. The easiest way is by sharing your unique Delta Dental broker link with your individual clients. The link will lead your clients directly to our instant quoting and enrollment flow. Because it’s tied to your broker number, we’ll know you’re responsible when your clients enroll. Share your unique link in proposals, brochures, emails or even your website.

If you don't have your unique broker link or need more guidance, please email producerservices@delta.org or call 866-760-4080.

Another way to get credit for the sale is to have your clients enter your broker number during the application process. You can do this two different ways:
 

  1. On the online enrollment application, tell clients to select Yes under “Are you working with an insurance agent or broker?” and then enter your broker number in the Broker Number field.
  2. On the manual paper application, tell your clients to provide your information, including your broker number in the Agent/Producer Information section.

To see rates and plan benefits, visit the Get a Quote page. Simply enter some basic client information to view the latest plans and rates available. For enrollment, be sure to use your unique broker link.

Commissions

DeltaCare USA plans purchased by the 21st of the month will become effective on the first date of the following month. Plans purchased after the 21st will not be effective until the month after that.

Delta Dental PPO™ plan purchasers have flexible enrollment options. Plans purchased from the first through the 14th of the month have effective date options of: the 15th of the current month, the first of the next month, the 15th of the next month or the first of the month after next.

Plans purchased on or after the 15th of the month have effective date options of: the first of the next month, the 15th of the next month, the first of the month after next or the 15th of the month after next.

Rates are guaranteed for 12 months from the enrollee’s effective date of coverage. Rates listed are reviewed annually and updated if there are rate changes. For the most up-to-date plan rates, visit the Get a Quote page and enter some basic client information to view the latest plans and rates available.

Depending on their plan type, enrollees will pay some or all of the plan premium upon enrollment. DeltaCare USA enrollees must pay the entire annual premium upon enrollment. Delta Dental PPO enrollees can choose to pay premiums on a monthly or annual basis. (Specific states may allow exceptions.)

You will receive 10% of premiums paid in each state. This applies both to new sales and renewals.

Commissions are paid on the tenth business day of each month for any premiums received in the prior month. You will receive monthly commissions for your clients who pay premiums monthly and annual premiums for your clients who pay premiums on an annual basis. 

Commissions can be paid via paper check or direct deposit. You get to choose your payment preference when you apply for appointment.

Commissions are paid based on your broker number, which is tied directly to the legal entity you listed on the appointment application.

To add and update your direct deposit information or change your payment method preference, please log into your broker portal account, click Business Info, click on the Payment Method tab. You can also complete and return the  direct deposit form and provide a copy of a voided check or official bank memo. 

Excel formatted commission statements will be sent via email on the tenth business day after payments are issued. The statements will be available via secure email for 30 days.

To download a list of your clients enrolled in an individual plan, please log into your broker portal account, click Business Info, click the Download IND Book of Business button.

To learn more about the new commission statement,  read this FAQ.

¹ The resources on this page are updated annually with current plan information by state. Brochures and booklets have an August 1, 2024 effective date. You can also find the most up-to-date plan rates by visiting deltadentalins.com/shopping/delta/get-a-quote and entering some basic client information to view the latest plans/rates available. 

² You may view the Delta Dental of West Virginia Network Access Plan, as required by the Health Benefit Plan Network Access and Adequacy Act, online at deltadentalins.com. You may also contact us by calling 800-932-0783 to request a copy.

Delta Dental PPO plans are underwritten by Delta Dental Insurance Company in AL, DC (Policy IENT-P-CORE-DC-R24), FL, GA, LA, MS, MT, NV and UT and by not-for-profit dental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York, Inc.; DE – Delta Dental of Delaware, Inc.; WV – Delta Dental of West Virginia, Inc. In Texas, Delta Dental Insurance Company provides a dental provider organization (DPO) plan.

DeltaCare USA plans are underwritten in these states by these entities: CA — Delta Dental of California; DC (Policy I-P-DC-dc-24) and FL — Delta Dental Insurance Company; MD and TX — Alpha Dental Programs, Inc.; UT — Alpha Dental of Utah, Inc.; NY — Delta Dental of New York, Inc.; NV — Alpha Dental of Nevada, Inc.; PA — Delta Dental of Pennsylvania. Delta Dental Insurance Company acts as the DeltaCare USA administrator in all these states. These companies are financially responsible for their own products.

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Resources to share with clients

These resources will give your clients information on their plans, provider networks and pricing.

Plan brochures

Find plan brochures¹ by state to share with your individual clients.

 Alabama
 California (English)   |    California (español)
 Delaware
 Florida (English)   |    Florida (español)
 Georgia
 Louisiana
 Maryland
 Mississippi
 Montana
 Nevada
 New York (English)  |   New York (español)
 Pennsylvania
 Texas (English)  |    Texas (español)
 Utah
 Washington, D.C.
 West Virginia

Client videos

Share these videos with your clients to help them learn more about Delta Dental plans after they become members. 

Delta Dental PPO™ video

All about Delta Dental PPO network.

View Spanish version of PPO video.

What's the difference between the PPO and Premier networks?

Learn about the two dentist networks that help you save money.

View Spanish version of PPO vs. Premier video.

DeltaCare® USA

All about our DHMO-type coverage.

View Spanish version of DeltaCare USA video.

Member perks

When your clients become Delta Dental members, they get access to exclusive perks that promote oral health and overall wellness.

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    Health and lifestyle discounts

    Your Delta Dental clients can save money on products and services that promote a healthy, balanced lifestyle.  Share this flyer with clients so they can enroll.

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    Discounts on hearing aids and LASIK

    Delta Dental members can sign up for access to preferred pricing on hearing aids and hearing care, as well as LASIK vision services.³

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    Virtual dentistry

    Members can virtually consult with a dentist by phone or video from a smartphone, tablet or computer — anywhere, anytime.

Client support: Frequently asked questions

Have questions about selling Delta Dental plans to individual and families? Find answers here. For all broker FAQs,  download the PDF.

Sign up for an online account for 24/7 access to ID cards and policy documents. Refer to the policy for all questions about coverage.

Renewals are automatic. Delta Dental will send an email notification to your clients in advance of their renewal, reminding them of their automatic renewal and notifying them of any changes in premium.

This verification information is required when you call Delta Dental:

  • Broker’s full name
  • National Producer Number (NPN)
  • Broker number
  • TIN or SSN (instead of NPN or broker number)
     

If you’re calling on behalf of a member, you'll need to verify the member's name and two of the three other HIPAA qualifiers for the member:

  • Enrollee ID
  • Date of birth
  • Full address

Visit the Member FAQs page for answers.

Please visit the Contact us page for more information on how to contact a specific office.

Have clients who are looking for individual vision insurance?
Our trusted partnership with VSP® Individual Vision Plans offers comprehensive and affordable vision coverage. Share the VSP Individual Vision Plans webpage with your clients in Florida and New York or in all other states.⁴

  1. The resources on this page are updated annually with current plan information by state. Brochures and booklets for NY have a September 1, 2022 effective date. Brochures and booklets for all other listed states have an August 1, 2022 effective date. You can also find the most up-to-date plan rates by visiting deltadentalins.com/shopping/delta/get-a-quote and entering some basic client information to view the latest plans/rates available.
  2. You may view the Delta Dental of West Virginia Network Access Plan, as required by the Health Benefit Plan Network Access and Adequacy Act, online at deltadentalins.com. You may also contact us by calling 800-932-0783 to request a copy.
  3. Vision corrective services and Amplifon’s hearing health care services are not insured benefits. Delta Dental makes the vision corrective services program and hearing health care services program available to provide access to the preferred pricing for LASIK surgery and for hearing aids and other hearing health services.
  4. No commission is provided for the VSP Individual Vision Plans vision insurance offer. ©2022 Vision Service Plan. All rights reserved. VSP is a registered trademark, and VSP Individual Vision Plans is a trademark of Vision Service Plan.

 

 

Delta Dental PPO plans are underwritten by Delta Dental Insurance Company in AL, DC (Policy IENT-P-CORE-DC-R22), FL, GA, LA, MS, MT, NV and UT and by not-for-profit dental service companies in these states: CA – Delta Dental of California; PA, MD – Delta Dental of Pennsylvania; NY – Delta Dental of New York, Inc.; DE – Delta Dental of Delaware, Inc.; WV – Delta Dental of West Virginia, Inc. In Texas, Delta Dental Insurance Company provides a dental provider organization (DPO) plan.

DeltaCare USA plans are underwritten in these states by these entities: CA — Delta Dental of California; DC (Policy I-P-DC-dc-20) and FL — Delta Dental Insurance Company; MD and TX — Alpha Dental Programs, Inc.; UT — Alpha Dental of Utah, Inc.; NY — Delta Dental of New York, Inc.; NV — Alpha Dental of Nevada, Inc.; PA — Delta Dental of Pennsylvania. Delta Dental Insurance Company acts as the DeltaCare USA administrator in all these states. These companies are financially responsible for their own products.

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