Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
Delta Dental member resources virtual dentistry
What is virtual dentistry?
When you can’t make it to the dentist’s office, have an urgent question outside of regular hours, or don't have a dentist you see regularly you can still get expert dental advice, virtually. Learn more about using virtual dentistry to manage your oral health.
Your virtual dentistry options
Virtual dentistry offers members convenient access to a Delta Dental dentist for answers to questions, quick checkups, second opinions or other oral health needs in between visits to the dentist’s office. Virtual assessments don’t count towards exam frequency limitations and are a covered benefit for Delta Dental PPO™ and Delta Dental Premier® members. Virtual dentistry offers two kinds of virtual assessments:
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| How it works | Consult with a Delta Dental dentist about dental issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer or mobile device. | Get personalized treatment recommendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your dental issue to receive your in-depth diagnostic report, including treatment recommendations. | ||
| Coverage | Available as a covered benefit to members with Delta Dental PPO™ and Delta Dental Premier® plans¹ | |||
| Cost | No extra cost to covered members for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹ | |||
| Virtual Consult (live video) | Toothpic (photo based) | |
|---|---|---|
| How it works | Consult with a Delta Dental dentist about dental issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer! | Get person- alized treatment recom- mendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your problem area to receive your in-depth diagnostic report, including treatment recom- mendations. |
| Coverage | Available to members covered by Delta Dental PPO™ and Delta Dental Premier® plans¹ | |
| Cost | No extra cost for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹ | |
Frequently asked questions
With virtual dentistry, you can work directly with Delta Dental dentists to evaluate and solve many oral health issues. Whether you haven't been to a dentist recently, don't have a dentist or you're having an urgent issue and don't know what to do, virtual dentistry has a solution for you. Video visits and photo submissions can solve common oral health problems such as:
- Identifying cavities
- Children’s oral health
- Gum disease
- Chipped teeth
- Oral hygiene
- Crowding
- Pain or swelling
- Other dental concerns
All dentists available in the virtual dentistry network are in-network Delta Dental PPO dentists.
Yes.
You may receive prescriptions at the dentist's discretion if you have a video visit. If you're prescribed medication, it will be available at your chosen pharmacy. Prescriptions are not available for photo assessments.
Virtual dentistry visits work on any computer, tablet or phone with a camera and an internet connection.
Virtual dentistry is available nationwide.
Get started now
- Members who have 100% coverage for oral evaluations and have not exceeded their annual maximum are eligible to receive a virtual visit as a covered benefit. Deductibles and Coinsurance apply. Members with less than 100% coverage will have a coinsurance payment calculated by the platform payable at time of service. Some Delta Dental plan types do not allow members to use their benefits to pay for a virtual dental assessment on these platforms. If your plan is not eligible, you may still receive virtual dental assessments by paying a fee for the service. Some Delta Dental plan types do not allow members to use their benefits to pay for a virtual dental assessment on these platforms. If your plan is not eligible, you may still receive virtual dental assessments by paying a fee for the service.
- Availability of dentists may vary based upon state and appointments are subject to schedule availability.