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Delta Dental training and events for providers

Training and events

Find events, seminars, trainings and more hosted by Delta Dental for participating dentists and their staff.

Webinars

Delta Dental offers free, live webinars to provide you with information about Provider Tools and our claims processing policies and procedures.

During the free one-hour Provider Tools webinar, dentists and staff will see ways to gain time, save money and help the environment, too!

  • Set up your free online account (your gateway to Provider Tools!)
  • Make your work day easier by using Provider Tools:
    • My Patients
    • Submit Claim
    • My Claims
    • Treatment History
    • EFT (electronic funds transfer/direct deposit) and ERA (electronic remittance advice)
    • Perks at Work
    • National Search
    • Reference Library

Register online to attend.

Medicare Advantage compliance and training

Delta Dental's Compliance Program is our commitment to business integrity and ethical behavior. Part of this commitment is ensuring we are in full compliance with our obligations and responsibilities as a first tier entity to the Medicare Advantage Organizations (MAO) with which we contract. Your written agreement with Delta Dental, as the ultimate provider of health or administrative services for Medicare Advantage dental benefits, means your organization is considered a downstream entity*.

Contracted Dentists and their employees and subcontractors are required to attest to required components and training by December 31st of each calendar year. The requirements are outlined on the Medicare Advantage Annual Attestation for Downstream Entities. You may download and complete the required attestation forms, as applicable. The Medicare Advantage Compliance Attestation forms will apply to all practice locations under your dental organization.

Delta Dental's alliances with various Medicare Advantage Organizations (MAOs) require contracted dentists to complete the standardized General Compliance Training and Fraud, Waste and Abuse (FWA) training provided by CMS by December 31st of each year.

Newly contracted Delta Dental dentists must complete the standardized CMS training within 90 days from the contract effective date. Each new employee in a contracted dental office must also complete training within 90 days from the employee's hire date.

Each practice must have a written Code of Conduct that meets current CMS requirements in place. Your practice may also choose to incorporate Delta Dental’s Ethics Guide and Code of Business Conduct to meet this requirement.

Our Delta Dental Ethics Guide includes ethics, values and principles about acceptable business conduct. Honesty, integrity, transparency, compliance and accountability are integrated into all business activities.

It is important that dentists and staff read and understand the Ethics Guide. The Ethics Guide below (or if you choose another one that meets or exceeds the elements found in it) should be adopted and distributed to each dental office employee within 90 days of hire each time it is updated and annually thereafter.

Free seminars

Join us for our free Provider Seminar Series, open to participating Delta Dental dentists and their staff. No registration fee is required, but note that space is limited. Check back soon for information on our 2022 seminar schedule!

2021 conventions

We‘d love to meet you at an upcoming convention or event! Visit our table or booth where Delta Dental representatives can answer your questions and provide informative flyers and brochures.

Date Seminar Location
November 28–December 1 Greater New York Dental Meeting New York, NY