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Broker FAQs

Broker FAQs

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Appointments | Selling plans | Commissions | Client information

Appointments

Learn more about broker appointments with Delta Dental.

When you register for an online account, select Broker from the drop-down menu and fill out the required information to create an account. Once you are registered, you can log in to the online broker portal to apply for appointment and manage your account preferences and information.

Appointment timing depends on how many states you've requested appointment in and the response times from each state's Department of Insurance.

Timing depends on how many states you’ve requested appointment in and the response times from each state’s Department of Insurance.

Yes, you can start selling immediately in the states you’re appointed in once you receive your official email confirmation and your assigned broker number.

No, as long as you have an existing appointment with Delta Dental, you can also sell our plans for individuals in the states/entities for which you’ve received appointment.

You may only sell in the states where you have already received an approved appointment. However, you can easily add more states by uploading additional licenses on the Broker Portal (additional fees may apply).

No. Starting Sep 1, 2021, there are no administrative processing fees.

Selling plans

Learn more about selling plans with Delta Dental.

The first step is to make sure you’re registered/appointed with Delta Dental:

When you register for an online account, select Broker from the drop-down menu and fill out the required information to create an account. Once you are registered, you can log in to the online broker portal to apply for appointment and manage your account preferences and information.

Appointment timing depends on how many states you've requested appointment in and the response times from each state's Department of Insurance.

Log in to your online account and select the Business information tab. Then, select the Links section after your business information. If you can’t find your link or need more guidance, email us at producerservices@delta.org or call 866-760-4080.

To see rates and plan benefits, visit Delta Dental’s Get a Quote page. Simply enter some basic client information to view the latest plans/rates available. For enrollment, be sure to use your unique broker link.

Please visit our resources page to view brochures and information to help with selling Delta Dental plans.

There are a couple ways to get credit. The easiest way is by sharing your unique Delta Dental broker link with your individual clients. The link will lead your clients directly to our instant quoting and enrollment flow. Because it’s tied to your broker number, we’ll know you’re responsible when your clients enroll. Share your unique link in proposals, brochures, emails or even your website!

If you do not have your unique broker link or need more guidance, please reach out to us by emailing producerservices@delta.org or calling 866-760-4080.

Online: On the online enrollment application, tell clients to select “Yes” for the question "Are you working with an insurance agent or broker?" They should then enter your broker number in the Broker Number field.

Manual: Clients who elect to fill out a printable enrollment form (found on every Plan Details page in the online enrollment application should add your Delta Dental information in the Agent/Producer Information section, including your broker number.

In addition to dental coverage, Delta Dental plans come with access to discounts on hearing aids and vision care through our partners. Learn more about hearing aid discounts at amplifonusa.com/deltadentalins and LASIK discounts at qualsight.com/-delta-dental.

Commissions 

Learn more about earning and receiving commissions.

You will receive 10% of premiums paid in each state. This applies both to new sales and renewals.

Commissions are paid on the tenth business day of each month for any premiums received in the prior month. You will receive monthly commissions for your clients who pay premiums monthly and annual premiums for your clients who pay premiums on an annual basis.

Eligible brokers will earn a 10% commission on qualifying paid and earned subscription charges for new and renewed policies (subject to the terms of the agreement). Commissions will be paid via direct deposit. If you choose to opt out of direct deposit, we will send you a paper check.

Get paid easily and on schedule with direct deposit, which sends payments directly to your account by the 10th business day of the month.

Log in to your account and select Business information, then Payment information to sign up for direct deposit online. Alternatively, you can fill out a  direct deposit form (PDF, 90 KB) and scan a voided check. Send both by email to producer-commissions@delta.org.

Commissions are paid based on your broker number, which is tied directly to the legal entity you listed on the appointment application.

Client information

Learn more about how to access and understand your clients’ information. 

DeltaCare® USA plans purchased by the 21st of the month will become effective on the first date of the following month.
 

  • E.g., a plan purchased on June 17 would become effective on July 1. Plans purchased after the 21st will not be effective until the month after that.
  • E.g., a plan purchased on July 25 would become effective on September 1.


Delta Dental PPO™ plan purchasers have flexible enrollment options. Plans purchased from the first through the 14th of the month have effective date options of: the 15th of the current month, the first of the next month, the 15th of the next month or the first of the month after next.

  • E.g., a plan purchased on July 3 can be effective July 15, August 1, August 15 or September 1. Plans purchased on or after the 15th of the month have effective date options of: the first of the next month, the 15th of the next month, the first of the month after next or the 15th of the month after next.
  • E.g., a plan purchased on July 15 can be effective August 1, August 15, September 1 or September 15.

Depending on their plan type, members will pay some or all of the plan premium upon enrollment. DeltaCare® USA plan members must pay the entire annual premium upon enrollment. Delta Dental PPO™ members can choose to pay premiums on a monthly or annual basis (specific states may allow exceptions).

Clients can find a dentist through our website. Your clients can complete these tasks using any device:

 

  • Go to Find a dentist
  • Enter your address, city or ZIP code
  • Select your network from the drop-down list
  • Choose Find a dentist
  • Narrow your results by selecting Refine search on the results page


If your client does not know their network, they can log in to their account and choose Find a dentist to search their own plan's network.

Renewals are automatic. Delta Dental will send an email notification to your clients in advance of their renewal, reminding them of their automatic renewal and notifying them of any changes in premium.

Rates are guaranteed for one year from the enrollee’s effective date of coverage. Rates listed are reviewed annually and updated if there are rate changes. For the most up-to-date plan rates, visit our Get a Quote to view the latest plans and rates available.

Assistance

Need more assistance?

If we have not answered your question, please contact us.