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DeltaCare® USA

Welcome DeltaCare® USA members

Get started with your plan so you can take care of your teeth and stick to your budget.

All about your DeltaCare USA plan

Your DeltaCare USA plan helps you save on out-of-pocket costs when you visit a dentist in the network. You'll also enjoy predictability and low- or no-cost preventive care like cleanings and exams. 

Find a dentist

Note: To receive benefits under your plan, make sure you visit a general dentist at your selected primary care facility¹. If you need to select or change your facility, log in to your account or contact us.

How to use your plan

Here's how to get started and learn what you need to know about your plan.

Be sure to create an online account so you can easily check your benefits, estimate your costs before a visit, get your member ID card and more. You can still use your plan without an account, but you'll likely appreciate the convenience of online access to all your plan information.

You can search for a dentist in your area by logging in to your Delta Dental account, or you can use our Find a dentist tool. Make a note of the six-digit facility ID number listed with the office address of the dentist.

Remember, to receive coverage you'll need to select a DeltaCare USA dental facility where you'll get your care¹. You can change your facility at any time². With your plan you can visit any general dentist at your selected facility — confirm that they're in the DeltaCare USA network before each appointment. 

To select your primary care facility, log in to your account and select the Choose provider tab (you may need to select Go to My Dentists first). Check the box next to your name (and other family members' names, if applicable) and select Add. From there you can either:
 

  • Select the Choose provider button and enter the facility ID number of the dentist or dental practice of your choice
  • Search for a facility by ZIP code and choose Select for the one you want
  • Select Choose for me to have the system automatically assign a primary care facility near you
     

Select OK and you’re done. 

Changes requested between the first and 15th of the month are effective immediately. Changes you submit on or after the 16th of the month will be effective on the first of the next month.

To review the status and history of all members on your plan, log in to your online account and select Benefits. To check your coverage for a certain type of dental service or procedure, review your Evidence of Coverage, policy/disclosure form or plan booklet.

When you log in to your account, you can easily view your claims history by clicking Claims & visits or Claims. This lets you see the details of the visits you’ve made to the dentist, including what services or procedures you received and what costs were incurred. You can also download claim statements in PDF format for your records.

If you move to another state and your DeltaCare USA plan is through your employer, make sure you update your address with your employer first, then contact Delta Dental at 800-422-4234 so we can be sure your benefits are up to date. Note that moving between certain states may affect your premium and the dentist selection process.

In the state of WY, you do not need to select a primary care dentist but you must visit a DeltaCare USA dentist to receive benefits. In AK, CT, LA, ME, MS, MT, NC, ND, OK, SD and VT, you may visit any licensed dentist and receive out-of-network coverage, but you can maximize your savings by visiting a DeltaCare USA dentist.

Orthodontic coverage varies depending on your plan, so be sure to log in to your account to review your coverage. Note that you need a referral from your DeltaCare USA primary care dentist to a DeltaCare USA orthodontist to begin treatment. Your orthodontist will submit any paperwork necessary for pre-authorization.

If you began treatment with a different dentist under a previous dental plan, most DeltaCare USA plans allow you to continue treatment. Work-in-progress coverage depends on your plan and applies only if you are in active treatment (banding has taken place). See your plan booklet for the full details of your orthodontic coverage.

More resources

English

 Elevate your smile (PDF, 185 KB)
 Maintain your smile (PDF, 849 KB)
 DeltaCare USA orthodontic coverage (PDF, 294 KB)
 Orthodontic takeover form (PDF, 27 KB)
 Resources at your fingertips (PDF, 251 KB)
 

Spanish

 Mejore su sonrisa (Elevate your smile) (PDF, 486 KB)
 Obtenga información averigüe los beneficios ortodónticos (DeltaCare USA orthodontic coverage) (PDF, 407 KB)
 Cobertura continua de ortodoncia con su plan DeltaCare USA (Orthodontic takeover form) (PDF, 36 KB)
 Recursos al alcance de su mano (Resources at your fingertips) (PDF, 275 KB)

Wellness resources

Check out our wellness site

Find articles, videos and quick, healthy recipes to improve your wellness. Take our risk assessment quiz to review your habits, get educated and stay informed.

Read Grin!

Our free dental health e-magazine provides fun, family-friendly tips and advice for each season.

Find more oral health articles

Visit the Delta Dental Plans Association’s oral health and wellness site.

  1.  If you are in the state of WY, you do not need to select a primary care dentist, but you must visit a DeltaCare USA dentist to receive benefits. If you’re in any of the following states, you can maximize your savings when you visit a DeltaCare USA dentist, although you may visit any licensed dentist and receive out-of-network coverage: AK, CT, LA, ME, MS, MT, NC, ND, NH, OK, SD, VT. Refer to your plan booklet for details about your out-of-network benefits.
  2. In the following states, you can change your dentist any time without contacting Delta Dental: AK, CT, LA, ME, MS, MT, NC, ND, NH, OK, SD, VT, WY.
     

DeltaCare USA is underwritten in these states by these entities: AL — Alpha Dental of Alabama, Inc.; AZ — Alpha Dental of Arizona, Inc.; CA — Delta Dental of California; AR, CO, IA, MA, ME, MI, MN, NC, ND, NE, NH, OK, OR, RI, SC, SD, VT, WA, WI, WY — Dentegra Insurance Company; AK, CT, DC, DE, FL, GA, KS, LA, MS, MT, TN, WV — Delta Dental Insurance Company; HI, ID, IL, IN, KY, MD, MO, NJ, OH, TX — Alpha Dental Programs, Inc.; NV — Alpha Dental of Nevada, Inc.; UT — Alpha Dental of Utah, Inc.; NM — Alpha Dental of New Mexico, Inc.; NY — Delta Dental of New York, Inc.; PA — Delta Dental of Pennsylvania; VA — Delta Dental of Virginia. Delta Dental Insurance Company acts as the DeltaCare USA administrator in all these states. These companies are financially responsible for their own products.