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Delta Dental of California and Affiliates
Delta Dental of California and Affiliates
Delta Dental member resources virtual dentistry
Virtual dentistry
Get access to a Delta Dental dentist without leaving your home.
What is virtual dentistry?
If you don’t have time or ability to see the dentist in person, virtual dentistry (or teledentistry) can help. This technology gives you access to Delta Dental dentists who can address your dental concerns and provide a consultation virtually and securely — anytime and anywhere. Learn more about using virtual dentistry to manage your oral health.
Your virtual dentistry options
Delta Dental currently offers two virtual dentistry options:
- Toothpic
- Delta Dental — Virtual Consult
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| How it works | Get personalized treatment recommendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your problem area to receive your in-depth diagnostic report, including treatment recommendations. | Consult with a Delta Dental dentist about urgent issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer! | ||
| Coverage | Available to members covered by PPO™ and Delta Dental Premier® plans¹ | Available to members covered by PPO™ and Delta Dental Premier® plans¹ | ||
| Cost | No extra cost for using these tools, but coverage limitations may apply. Visits will count toward diagnostic exam frequencies.¹ | No extra cost for using these tools, but coverage limitations may apply. Visits will count toward diagnostic exam frequencies.¹ | ||
| Providers | Uses Delta Dental dentists | Uses Delta Dental dentists | ||
| HIPAA compliant | Yes | Yes | ||
| Type of interaction | Receive report from dentist based on provided photos and information | Schedule live virtual video consults with a dentist | ||
| Can write prescriptions | No | Yes, sent to your chosen pharmacy | ||
| Good for urgent needs | No | Yes | ||
| Type of device required | Smartphone/tablet (download app) | Laptop/desktop computer with integrated, video-capable camera (browser-based) |
| Toothpic (photo based) | Virtual Consult (live video) | |
|---|---|---|
| How it works | Get person- alized treatment recom- mendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your problem area to receive your in-depth diagnostic report, including treatment recom- mendations. |
Consult with a Delta Dental dentist about urgent issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer! |
| Coverage | Available to members covered by PPO™ and Delta Dental Premier® plans¹ | Available to members covered by PPO™ and Delta Dental Premier® plans¹ |
| Cost | No extra cost for using these tools, but coverage limitations may apply. Visits will count toward diagnostic exam frequencies.¹ | No extra cost for using these tools, but coverage limitations may apply. Visits will count toward diagnostic exam frequencies.¹ |
| Providers | Uses Delta Dental dentists | Uses Delta Dental dentists |
| HIPAA compliant | Yes | Yes |
| Type of interaction | Receive report from dentist based on provided photos and information | Schedule live virtual video consults with a dentist |
| Can write prescriptions | No | Yes, sent to your chosen pharmacy |
| Good for urgent needs | No | Yes |
| Type of device required | Smartphone/ tablet (download app) | Laptop/ desktop computer with integrated, video-capable camera (browser-based) |
Get started now
Visit Toothpic or Virtual Consult to get started using our virtual dentistry tools.
- Members who have 100% coverage for oral evaluations and have not exceeded their frequency limitations for office visits or limited oral evaluations are eligible to use Toothpic/Virtual Consult as part of their benefits. Some Delta Dental plan types do not allow members to use their benefits to pay for a virtual dental assessment on these platforms. If your plan is not eligible, you may still receive virtual dental assessments by paying a fee for the service.