Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
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EDI hours and information
Scheduled downtime
EDI system maintenance schedule:
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Date
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Time
Sundays
6:00 am - 10:00 pm, PST
Non-routine downtime
System upgrades or maintenance
The system will be offline for maintenance on the following dates:
Date |
Time |
|---|---|
| Saturday, November 23, 2024 | 8:00 pm - 02:00 am PST |
Unscheduled/emergency downtime
System down
Notice will be published here within one hour of discovery.
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Companion guides
These downloadable, printable guides provide details on specific EDI real-time transactions.
270/271 Eligibility Benefit Inquiry and Response (PDF, 599KB)
276/277 Health Care Claim Status Inquiry and Response (PDF, 624kB)
835 Health Care Claim Payment/Advice Companion Guide (PDF, 598kB)
835 DeltaCare Facility Companion Guide for Capitation and Total Compensation Payments (PDF, 542kB)
837 Health Care Claim Companion Guide: Dental (PDF, 1.2MB)
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Policy ID setup for CARC and RARC
Policy ID Chart (PDF, 2.1MB)
EDI contact:
tradingpartners@delta.org
Monday through Friday between 8 am and 5 pm, Pacific Time.
Claim and support forms