Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania and affiliates
EDI hours and information
Scheduled downtime
EDI system maintenance schedule:
Date
Time
Sundays
6:00 am - 10:00 pm, PST
Non-routine downtime
System upgrades or maintenance
The system will be offline for maintenance on the following dates:
Date |
Time |
|---|---|
| Wednesday November 30, 2023 |
5:00PM PT to 9:00 PM PT (4 hrs window) |
| Saturday December 2, 2023 — Sunday December 3, 2023 |
8:00PM PT to 2:00 AM PT (6 hrs window) |
Unscheduled/emergency downtime
System down
Notice will be published here within one hour of discovery.
Companion guides
These downloadable, printable guides provide details on specific EDI real-time transactions.
270/271 Eligibility Benefit Inquiry and Response (PDF, 599KB)
276/277 Health Care Claim Status Inquiry and Response (PDF, 624kB)
835 Health Care Claim Payment/Advice Companion Guide (PDF, 598kB)
835 DeltaCare Facility Companion Guide for Capitation and Total Compensation Payments (PDF, 542kB)
837 Health Care Claim Companion Guide: Dental (PDF, 1.2MB)
Policy ID setup for CARC and RARC
Policy ID Chart (PDF, 2.1MB)
EDI contact:
tradingpartners@delta.org
Monday through Friday between 8 am and 5 pm, Pacific Time.