Skip to main content

EDI hours and information

Scheduled downtime

EDI system maintenance schedule:




6:00 am - 10:00 pm, PST

Non-routine downtime

System upgrades or maintenance

The system will be offline for maintenance on the following dates:



Saturday, May 18, 2024 —
Sunday May 19, 2024
6 pm PT — 1 am PT

Unscheduled/emergency downtime

System down

Notice will be published here within one hour of discovery.

Policy ID setup for CARC and RARC

  Policy ID Chart (PDF, 2.1MB)

EDI contact:
Monday through Friday between 8 am and 5 pm, Pacific Time.

Claim and support forms

Administrative and claim forms