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 Insider Update - Tips to help make selling simple

Insider Update

Tips to help make selling simple

Help your clients find a Delta Dental dentist

Finding a dentist doesn’t have to be a hassle. With Delta Dental’s online dentist directory, your individual clients and group enrollees can quickly and easily find an in-network dentist who suits their needs.

How to search for a dentist

Find a dentist

Members can access the dentist directory by visiting and selecting Find a dentist. All they need to do then is enter their location and dentist network.

The returned results will list the dentists in their area who participate in the selected network.

Find a dentist results

An example of an entry in the dentist directory

What information is included in directory listings

Members can select View next to the dentist’s name for more detailed information about the dentist or practice, like:

  • What languages they speak
  • What Delta Dental networks they participate in
  • DentaQual quality scores and Yelp ratings
  • Education and licensure
  • Specializations

They can also see information about the dentist’s office, like:

  • Hours of operation
  • Location
  • Contact details
  • Accessibility information
  • Languages spoken in the office

How to refine search results

If the initial results are too broad, your clients can refine the search results by using the optional search bar at the top of the page or by clicking the Refine Search button.

Sort and filters

This allows users to sort the results by either distance or best matches and then filter the results based on several metrics:

  • Distance. Allows users to set the maximum distance prospective dentists can be from their input location.
  • Networks. Clients can select one or more dentist networks. This lets members search for both Delta Dental PPO™ and Delta Dental Premier® dentists simultaneously.
  • Accepting new patients. This means that only dentists accepting new patients will show up in results.
  • Provider specialties. This allows your clients to filter for specialists like orthodontists, oral surgeons or pediatric dentists. “General dentist” is the default selection.
  • Specialized care. Unlike specialties, this field filters by dentists who are familiar with patients who need special considerations, like those with cognitive or physical disabilities.
  • Languages. Your clients can choose their preferred language and see only dentists who have indicated they speak that language.
  • Extended office hours. If your clients have tight schedules and need an office with extended hours, they can choose dentists with weekend, morning or evening hours.
  • Office access. This option refines search results to offices that offer free parking, have internet access, are accessible by public transit or are wheelchair accessible.
  • Board-certified. When this is selected, only dentists who are board certified will show up in results.

Resources to share

Delta Dental has resources ready for you to share with your group enrollees and group benefits administrators to help them find the information they need.

Your individual clients and group enrollees never have to stress about finding an in-network dentist again. The Find a Dentist tool makes it easy for them to find a nearby dentist who fits their needs, in less than the time it takes to brush their teeth.