Word of Mouth

How do your employee search for a new dentist? Consumers often rely on reviews to help make decisions, but subjective commentary isn’t always the most reliable way to find a health professional. Dental patients deserve reputable sources based on facts. That’s where DentaQual, a new feature of Delta Dental’s dentist directory, comes in.

DentaQual is a ratings system that relies on actual data — rather than opinions — to help your employees navigate their options with ease and give benefits administrators like you confidence in Delta Dental’s offerings.
 

How DentaQual ratings work

When your employees search Delta Dental’s dentist directory, they’ll notice one-to-five-star scores. These DentaQual ratings are based on statistical analysis of claims data and developed by P&R Dental Strategies, a neutral third party and research company with over 20 years of experience.

The reviews are based on:
 

• Procedure success rate
• Commitment to best practices
• Value
• Patient retention
• Treatment recommendations
   

This fair and unbiased feedback can help your employees feel more confident about choosing a dentist.

P&R Dental Strategies isn’t funded by insurance companies and provides reviews only for dentists with enough data available to make an accurate assessment.
 

DentaQual and your employees

As of April 2021, Delta Dental PPO™, Delta Dental Premier® and select DeltaCare® USA dentists within our 15 enterprise states and the District of Columbia have DentaQual ratings in their directory listings. Delta Dental’s dentist directory aims to make finding a dentist as easy as possible. Now, along with languages spoken, office hours and other crucial information, members can see DentaQual’s objective evaluations.

Better yet, DentaQual automatically refreshes scores each month, so members can always rely on the accuracy of their dentist’s rating.