FYI

We're excited to introduce an enhancement that makes searching for a patient easier in Provider Tools.

We have incorporated a state field into the search criteria of Provider Tools to assist you with finding and choosing the correct patient. This enhancement applies to patients with PPO or DeltaCare® USA plans.

Easier to use, faster to find

Use the drop-down menu to select the state the patient resides in. If you are unsure about how to choose a state, you can click on the tooltip for more information.

If you cannot identify the state linked to the patient, you still have the option to search by member ID or through the national member search tab.

Continuous improvements

By helping reduce manual work, minimizing errors and making communication with patients more effective, Provider Tools is constantly evolving to improve practice efficiency through every feature it offers.