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Worth of Mouth - The latest on business, wellness and more

Word of Mouth

The latest on business, wellness and more 

Smiles on wheels: mobile dentistry

Dental benefits are essential for attracting talent and helping employees stay healthy and productive, but those benefits don’t help if employees don’t have time to use them. That’s why Delta Dental plans for businesses like yours include mobile dentistry options.

Mobile dentistry options enable dentists to come directly to your business. They can be a great way to encourage preventive care and help employees take control of their wellness

What is mobile dentistry?

Mobile dentistry is a service where licensed dentists come to workplaces to provide on-site care. Mobile dentistry options can include mobile units, onsite pop-up clinics and near-site clinics, depending on what your chosen location can accommodate. Mobile dentistry services offered can vary greatly from one vendor to the next, so it’s important for you to make sure a chosen vendor will meet employees’ needs and expectations.

How does mobile dentistry help my employees?

Mobile dentistry services make routine care more accessible to employees by reducing barriers to care like choosing a dentist and finding time to visit their office. Additionally, mobile dentistry helps your company by reducing lost productivity to commute times, extended appointments and absenteeism caused by untreated dental issues.

What are my options for mobile dentistry?

The mobile dentistry options available to you vary from vendor to vendor. These services aren’t offered directly by Delta Dental; instead, we help you explore all available vendor options so that you can choose the partner that works best for your needs.

For example, we might help you select between these hypothetical vendors.

Services Vendor A Vendor B
What services are offered? Preventive care: Cleaning, oral exams, x‑rays
Acute care: Fillings, scaling and root planning
Other services: Whitening, clear aligners
Preventive care: Cleaning, oral exams, x‑rays
Acute care: Fillings, root canals, oral surgery, periodontic treatment
Other services: Whitening, clear aligners
What fee schedule is used? Delta Dental PPO fee schedule Delta Dental PPO fee schedule + additional fees
Is there a cancellation fee? Yes No
What are the minimum and maximum number of patients? Minimum: 20 Maximum: 60 Minimum: 20 Maximum: 100
What setup options are available? Pop-up, fixed site Pop-up, fixed site, mobile truck
What size companies are served? 250 to 3,000 employees 250 to 100,000 employees
What states are services available in? AL, CA, DC, DE, FL, GA, LA, MD, MS, NV, NY, PA, TX, UT, WV AL, CA, GA, NY, PA, TX

Table of hypothetical vendors

What Delta Dental network do mobile dentistry dentists belong to?

Dentists who offer mobile dentistry services may be in any network. As a general rule, you’ll save the most by choosing dentists in the Delta Dental PPO™ network. If you choose a dentist not in this network, it could mean additional out-of-pocket costs for employees.

Where are mobile dentistry services available?

Currently, our mobile dentistry partners offer coverage in all states except for: Montana, Wyoming, North Dakota, South Dakota, Vermont, Maine, Alaska and Hawaii (please note that not all of the states our partners offer services in are within our Delta Dental enterprise). If your business has multiple physical locations, you should ensure that the vendor you choose can serve all the locations you require.

How are appointments managed?

Appointments are generally negotiated between you and the vendor. Some vendors may have additional conditions, such as requiring a minimum number of appointments per day or charging a set-up fee for mobile dentistry services.

Are mobile dentistry services accessible for employees with disabilities?

If you have employees that require special assistance or accommodation, you should confirm directly with your chosen vendor that they can meet employees’ needs.

What if we need to cancel a scheduled mobile dentistry visit?

Cancellation policies vary from vendor to vendor. You should review and consider any possible cancellation fees that may be incurred by employees who miss appointments or having to completely cancel a visit.

Where can I view feedback for mobile dentistry dentists?

At this time, we don’t directly track feedback and reviews for our mobile dentistry partners. We encourage you to look for online reviews on sites like Yelp, Google and Facebook.

Bringing mobile dentistry to your office is a great way to support your employees’ health and stand out from other businesses. Dental care is about more than just a beautiful smile; it’s an important part of peoples’ overall wellness. Making that care convenient and accessible is sure to leave your clients and their employees grinning.