Word of Mouth

Your employees look to you for guidance with understanding their benefits. By clearly explaining how dental coverage works in everyday terms, you help them make informed decisions and support their well-being, both at work and beyond.
 

Practical tips to boost benefit usage

By adapting your benefit conversations to varying levels of understanding and diverse situations, you can help make health care more accessible to your employees. Start by:
 

• Speaking their language: Instead of "annual maximum," say "your yearly dental allowance." Rather than "coinsurance," explain "what you pay versus what the plan covers." These simple shifts make benefits feel accessible instead of intimidating.


• Addressing life stages: A new parent needs to know about pediatric coverage, while someone nearing retirement might prioritize comprehensive care for aging teeth. Tailor your communications to show how dental benefits support employees wherever they are in life.


• Providing immediate next steps: Don't just explain benefits, help employees act on them. Share how to find in-network dentists, schedule appointments and understand what to expect during their first visit. This practical guidance removes barriers to care.


• Share our resources: Help demystify dental insurance with the help of our support materials like videos and flyers. Here are some links you can share with your employees:
  
  
  • For DeltaCare® USA Plan members:

    DeltaCare USA Overview Video
    7 Ways to Make the Most of Your DeltaCare USA Dental Plan Flyer
    
    
  • For PPO Plan members:

    Delta Dental PPO and Premier Overview Video
    7 Ways to Make the Most of Your Delta Dental PPO Plan Flyer
    
    
  • For all Delta Dental members:

    Web & Mobile Resources Flyer to encourage employees to manage their benefits online or via the mobile app.
    
    
  • For any plan member:
    Find my ID card Flyer

When employees understand and use their dental benefits to the fullest, they’re more likely to stay on top of routine care — helping prevent emergencies, reduce absences and support overall well-being. It’s a simple way to make the most of your investment and boost productivity across your team.