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Delta Dental member resources virtual dentistry

Virtual dentistry

Get access to a Delta Dental dentist without leaving your home.

What is virtual dentistry?

If you don’t have time or ability to see the dentist in person, virtual dentistry (or teledentistry) can help. This technology gives you access to Delta Dental dentists who can address your dental concerns and provide a consultation virtually and securely — anytime and anywhere. Learn more about using virtual dentistry to manage your oral health. 

See how it works

Get check-ups remotely with Delta Dental — Virtual Consult and Toothpic (1:15)

Compare your virtual dentistry options

Delta Dental currently offers two virtual dentistry tools — Virtual Consult and Toothpic.

 

Virtual Consult
(live video)

Toothpic
(photo based)

How it works Consult with a Delta Dental dentist about dental issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer! Get personalized treatment recommendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your problem area to receive your in-depth diagnostic report, including treatment recommendations.
Coverage Available to members covered by Delta Dental PPO™ and Delta Dental Premier® plans¹ Available to members covered by Delta Dental PPO and Delta Dental Premier plans¹
Cost No extra cost for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹ No extra cost for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹
Dentist network Delta Dental dentists² Delta Dental dentists
HIPAA compliant Yes Yes
Type of interaction Schedule live virtual video consults with a dentist Receive report from dentist based on provided photos and information
Can write prescriptions Yes, sent to your chosen pharmacy No
Good for urgent needs Yes No
Type of device required Laptop/desktop computer with integrated, video-capable camera (browser-based) Computer, smartphone or tablet
Availability Available in AL, CA, DC, DE, FL, GA, LA, MD, MS, MT, NV, NY, PA, TX, UT, WV.

Nationwide
  Virtual Consult (live video) Toothpic (photo based)
How it works Consult with a Delta Dental dentist about dental issues over a video visit. Dentists can provide an assessment of your issue, treatment instructions, prescribe medication and follow up — all through your computer! Get person-
alized treatment recom-
mendations from a Delta Dental dentist within 24 hours. Answer a few questions and submit photos of your problem area to receive your in-depth diagnostic report, including treatment recom-
mendations.
Coverage Available to members covered by Delta Dental PPO™ and Delta Dental Premier® plans¹ Available to members covered by Delta Dental PPO and Delta Dental Premier plans¹
Cost No extra cost for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹ No extra cost for using these tools, but coverage limitations may apply. Visits will not count toward diagnostic exam frequencies.¹
Dentist network Delta Dental dentists² Delta Dental dentists
HIPAA compliant Yes Yes
Type of interaction Schedule live virtual video consults with a dentist Receive report from dentist based on provided photos and information
Can write prescriptions Yes, sent to your chosen pharmacy No
Good for urgent needs Yes No
Type of device required Laptop/ desktop computer with integrated, video-capable camera (browser-based) Computer, smartphone or tablet
Availability Nationwide Available in AL, CA, DC, DE, FL, GA, LA, MD, MS, MT, NV, NY, PA, TX, UT, WV.

Get started now

Visit Virtual Consult or Toothpic to get started using our virtual dentistry tools.

  1. Members who have 100% coverage for oral evaluations and have not exceeded their annual maximum are eligible to receive a virtual visit as a covered benefit. Deductibles and Coinsurance apply. Toothpic members with less than 100% coverage will have a coinsurance payment calculated by the Toothpic platform payable at time of service.  Some Delta Dental plan types do not allow members to use their benefits to pay for a virtual dental assessment on these platforms. If your plan is not eligible, you may still receive virtual dental assessments by paying a fee for the service. 
  2. Availability of Virtual Consult dentists may vary based upon state and appointments are subject to schedule availability.